Shipping Policy

 

At Diesel Parts Broker, we aim to provide a seamless and transparent shipping experience for our customers. Please review the following details regarding our shipping procedures:

 

Order Processing Times

• All orders are processed within 2-3 business days.

• Orders are not processed or shipped on weekends or holidays.

• If we experience a high volume of orders, processing times may be delayed. In such cases, we will notify you promptly.

 

Shipping Costs

• Shipping costs are determined by our vendors and are calculated based on the weight, dimensions, and destination of the items.

• The total shipping cost will be quoted and sent once the order is quoted.

 

Domestic and International Shipping Options

• Domestic Shipping: We offer standard and expedited shipping options within the United States. Delivery times and costs will vary based on the selected method and destination.

• International Shipping: International shipping is available to select countries. Please note that delivery times may be longer, and additional customs fees or import duties may apply. These charges are the responsibility of the recipient.

 

Potential Service Interruptions

• While we strive for timely deliveries, certain factors beyond our control may cause delays, including:

  • Vendor processing delays

  • Carrier shipping delays

  • Weather-related disruptions

  • Global events affecting transportation and logistics

• In the event of significant delays, we will communicate updates as soon as possible.

 

Additional Information

• Order Tracking: Once your order has shipped, you will receive a confirmation email with tracking information.

• Shipping Restrictions: Some products may have shipping restrictions due to size, weight, or destination regulations. If any issues arise, we will contact you to discuss alternative solutions.

By placing an order with Diesel Parts Broker, you agree to the terms outlined in this shipping policy. We are committed to ensuring your satisfaction and are available to address any questions or concerns you may have regarding your order.